Return Policy

Effective Date of Current Policy: February 16th, 2021

Returns, Refund & Exchange Policy


What’s your return/refund policy?

If you paid full price for your product and are looking to return, we give a 30-day money-back guarantee or exchange. Email us at and include your order number.

You'll be refunded the full price you paid when checking out, minus original shipping charges.

Any order that was made with a discount is a final sale, including subscriptions.


How do I place a return or exchange?

We understand our product may not be perfect for everyone.  If you purchased a one-time product, please reach out to with your order number and the products you'd like to exchange or return. We'll take care of the rest.

If you purchased with a discount or signed up for our monthly subscription - we do not do returns or exchanges. However, you can skip, pause or cancel your subscription by visiting "Manage Your Subscription" on your Happy V account. 


How long does it take to process a return?

Processing returns happen within 24-48 hours.  However, depending on your bank, credit card refunds usually take 5-10 business days to appear on your statement.


What should I do if I receive the wrong product?

If you received a product different from the one that you ordered, we truly apologize for the mistake.  

Please reach out to us here and we’ll be sure to get you the Happy V product you ordered!